KSI – Embracing our Heritage; Meeting Tomorrow's Challenges.

Capabilities

Enterprise IT Services


Since its inception, KSI has focused on providing Enterprise level IT services, today based on IT Service Management (ITSM) and IT Infrastructure Library (ITIL) standards. These services encompass all aspects of planning, installing, optimizing, and maintaining of hardware, software and procedures for information technology systems in support of customer operations. KSI has provided these services for organizations having over 60,000 employees, worldwide locations, remotely located small (3-5 person) offices, and 24 X 7 X 365 day operations. Our technical capabilities include:

  • Installation and configuration of hardware and software
  • LAN configuration and support
  • Facilities support – including racking, cabling and reconfiguring of servers, storage and peripheral hardware
  • Communications support including wireless devices
  • Computer operations support, including network monitoring
  • Program and Project management support
  • IT Service Center (Call Center) support
  • Storage management engineering and maintenance support
  • Main Frame and Open Systems support
  • Systems programming
  • Applications development
  • Regional application and operations support (ROCCs)
  • System and software operations and maintenance
  • IT Enterprise Security and intrusion detection engineering support
  • Paperless claims processing
  • Web page development and support
  • High assurance remote access

KSI includes in our Enterprise IT Services portfolio the very specific capability of mainframe storage management, mainframe operations, and mainframe programming. All capabilities that are still in widespread use but with fewer and fewer experts in the field. Within this discipline, KSI is developing the next generation of storage managers, capable of working both in the mainframe environment and in open systems storage management.

Information Security is also a cornerstone of our Enterprise offerings. KSI offers a complete range of security solutions, from Intrusion Detection to complete, successful Certification and Accreditation of entire systems to FEDRAMP requirements.

We are experts at virtualization of both hardware and applications services, including the generation of enterprise level processes to migrate to a virtual model.

KSI – experienced, innovative, and proven in providing enterprise level solutions to your IT needs.

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